Product leader with a focus on customer-centric payment product strategies. 20+ years of experience in a variety of areas, including payments and two-sided marketplaces. 5+ years experience in building, coaching and leading product teams.
Most recently have led the payments product team at Etsy, a global marketplace with gross merchandise value (GMV) of $13.2B USD, from 9M active sellers, 96M active buyers, in 50+ countries (2023). Started in 2017 (Etsy’s GMV was at $4B USD) as the only Payment product manager with one development squad and has grown the payments group to 9 empowered development squads with distinct focus areas led by 12 product managers in 2023. Led initiatives across the full payments stack with targets for GMV↑, Revenue↑ and Costs of Sales↓.
Prior to Etsy, led the product development of digital and mobile payments solutions at American Express and Softcard (acquired by Google).